Limited Time Offer: High-Speed Internet for $30/Mo with no contracts or data caps. Free installation & activation.

Primary Logo

Call us at: (888) 810-8825

Open Daily from

Start a Chat

Policy, Terms, Disclosures

PRIVACY

Go Utility respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using GoUtility.net, you agree to the practices described below.

1. Information We Collect

Category Examples How We Collect
Device Data IP address, browser type, operating system, referring pages, time zone, cookie identifiers Automatically via cookies, log files, tags, and pixels when you browse the site
Location Data ZIP code or address you submit to check service availability Directly from you through forms
Contact Data Name, email, phone, preferred contact time When you complete inquiry forms, chat with us, or call our number
Order & Referral Data Chosen plan, selected provider, date/time of referral Captured when you use a sign-up link or phone number on our site
Support Interactions Emails, chat transcripts, call notes When you communicate with our client-services team

We do not intentionally collect sensitive personal data such as government ID numbers, health information, or data from children under 13.

2. How We Use Your Information

  • Service Matching – identify ISPs available at your address and present relevant offers
  • Referral Processing – pass required contact details to the provider you select
  • Customer Support – respond to inquiries, schedule follow-up calls, resolve issues
  • Analytics & Improvements – analyse site traffic, fix bugs, and optimise user experience
  • Marketing (With Consent) – email updates, promotions, or special offers you opt into
  • Legal & Security – detect fraud, enforce our Terms of Service, comply with legal requests

3. Cookies & Tracking Technologies

We use first-party and third-party cookies to:

  1. Remember your ZIP code search so you don’t need to re-enter it
  2. Measure page performance and improve content
  3. Deliver relevant marketing on and off our website

You may disable non-essential cookies via the cookie banner or your browser settings. Blocking cookies may affect site functionality.

4. When We Share Data

We share only the data necessary to deliver our service:

Recipient Purpose
Selected ISP Enable them to confirm availability, arrange installation, and provide support
Analytics Services (e.g., Google Analytics) Understand how visitors interact with our site
Marketing Platforms (e.g., email service provider) Send newsletters and promotions you opt into
Service Vendors (e.g., web-hosting, chat software) Operate and secure our website
Legal Authorities Respond to lawful subpoenas, court orders, or regulatory requests

We do not sell or lease your personal data to unaffiliated third parties.

5. Data Retention

  • Inquiry Records & Referral Logs: retained for up to 3 years for compliance and analytics
  • Email Marketing Lists: retained until you unsubscribe or after 24 months of inactivity
  • Cookie Data: retained per cookie lifespan (30 minutes – 2 years)

We securely erase or anonymise data after retention periods expire.

6. Your Privacy Choices

Right How to Exercise
Access & Portability Email privacy@goutility.net to request a copy of your personal data
Correction Contact us to update inaccurate or incomplete information
Deletion Request removal of personal data where legally permissible
Opt-Out of Marketing Click “Unsubscribe” in any marketing email or email us directly
Cookie Preferences Adjust via the cookie banner or browser settings

We verify each request and respond within 30 days.

7. International Transfers

Go Utility servers are located in the United States. By using our site, you acknowledge that your information may be transferred to, stored, and processed in the U.S. where data-protection laws may differ from those in your country.

8. Data Security

We implement industry-standard safeguards, including:

  • TLS encryption on all pages
  • Firewall and intrusion-detection systems
  • Access-control protocols and multi-factor authentication for staff
  • Regular security audits and vendor due-diligence

No system is 100 % secure; please use strong passwords and notify us of any suspected security incidents.

9. Children’s Privacy

GoUtility.net is not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us and we will delete it promptly.

10. Policy Updates

We may revise this Privacy Policy to reflect changes in law, technology, or our business practices. Updates will be posted on this page with a new “Effective Date.” Continued use of the site constitutes acceptance of the revised policy.

TERMS & CONDITIONS

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Go Utility. By accessing, browsing, or using GoUtility.net (the “Site”)—including submitting your ZIP code, calling our phone number, completing a webform, or chat session—you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules posted on the Site. If you do not accept all of these Terms, do not use the Site.

1. Scope of Services

  1. Go Utility is not an internet service provider (ISP). We supply comparison tools, informational content, and referral services that connect Users with third-party ISPs.
  2. All provisioning, installation, billing, service quality, and technical support are handled exclusively by the ISP you choose.
  3. Plan availability, prices, speeds, equipment, and fees are subject to change without notice. We make reasonable efforts to keep information current but do not guarantee accuracy. Always confirm final terms with the ISP before placing an order.

2. Eligibility & Responsible Use

  1. You must be at least 18 years old—or the legal age of majority in your jurisdiction—to submit personal data or purchase services via referral through the Site.
  2. You agree to provide accurate, complete, and current information. Misrepresentation or fraudulent data may result in cancellation of your order or referral.
  3. You agree not to:
    • Violate any applicable law, regulation, or third-party right;
    • Transmit malware, spam, or any harmful code;
    • Scrape, crawl, or harvest data from the Site without written permission;
    • Use the Site in a manner that could disable, overburden, or impair any Go Utility infrastructure.

3. Affiliate Compensation

Go Utility partners with select ISPs as an authorized retailer. When you order service through a call, form, or link on our Site, we may receive a referral commission from that ISP at no additional cost to you. This compensation supports the Site and our live-agent assistance but does not determine how we list or rank providers.

4. Intellectual Property

  1. All content on the Site—including logos, text, graphics, icons, and software—is the property of Go Utility or its licensors and is protected by U.S. and international intellectual-property laws.
  2. You may view, print, and temporarily store Site content for personal, non-commercial use only. Any other use requires prior written consent.

5. Disclaimer of Warranties

The Site and its content are provided “AS IS” and “AS AVAILABLE.” Go Utility disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

6. Limitation of Liability

To the maximum extent allowed by law, Go Utility shall not be liable for any indirect, incidental, punitive, or consequential damages (including lost profits, lost data, or business interruption) arising from:

  • Your use or inability to use the Site;
  • Reliance on any information provided;
  • Transactions you enter into with any ISP;
  • Any action or inaction of a third-party service provider.

Our total cumulative liability for any claim shall not exceed USD $100 or the amount you paid to Go Utility, whichever is less.

7. Indemnification

You agree to defend, indemnify, and hold harmless Go Utility, its officers, directors, employees, agents, and affiliates from any claims, damages, obligations, losses, or expenses (including attorneys’ fees) arising from:

  • Your breach of these Terms;
  • Your use of the Site;
  • Your violation of any law or third-party right.

8. Third-Party Sites & Services

The Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or performance of those third parties. Access them at your own risk.

9. Modifications to the Site

We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice. We shall not be liable to you or any third party for any modification or discontinuance.

10. Termination

We may terminate or suspend your access to the Site, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or us. All provisions that by their nature should survive termination shall survive.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located in Dallas County, Texas. You consent to personal jurisdiction and venue in those courts.

12. Changes to These Terms

We may revise these Terms at any time. The “Effective Date” will update accordingly. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Affiliate Disclosure & Service Overview

GoUtility.net (“Go Utility,” “we,” “our,” or “us”) operates as an independent online marketplace that helps households and businesses discover high-speed internet, TV, and phone plans available in their area.

1. What Go Utility Provides

  • Information Hub – We publish plan details, pricing, and promotional offers that are compiled from publicly available sources and direct partner feeds.
  • Comparison Tools – Enter a ZIP code or address to view the service options reported for that location.
  • Referral Service – When you choose a plan, we connect you with the internet service provider (ISP) that will install, bill for, and support the service.

Important: Go Utility is not itself an ISP; we do not install, maintain, or directly bill for any service.

2. Accuracy & Availability

Plan features, prices, fees, and serviceability may change without notice. While we work hard to keep information up to date, the final offer you receive from a provider may differ from what appears on our site. Always confirm details with the provider before ordering.

3. Affiliate Compensation

Go Utility is an authorized retailer for a selection of national and regional ISPs. When you order service through a phone call, webform, or link on our site, we may earn a referral commission at no extra cost to you. This compensation:

  • Keeps our comparison tools and live-chat support free for all visitors.
  • Does not determine how we list or rank providers—we strive for objective, user-first comparisons.

4. Data Use & Privacy

Your address or ZIP code is used only to locate providers that service your area. Personal data such as name, phone, or email is shared only with the provider you select to facilitate installation. We never sell your data to unrelated third parties. For details, review our Privacy Policy.

5. Acceptance of Terms

By using GoUtility.net you agree to our Terms of Service and to this Disclosure. We may update these terms at any time; continuing to use the site constitutes acceptance of the revised language.

Contact US:

Questions? We’re happy to help.